Shipping Policy

Thank you for choosing SEMENERG. We are committed to providing you with a smooth and efficient shipping experience. Please review the details of our shipping policy below.

Shipping Destinations

  • We currently ship within the Continental United States only.

  • At this time, we do not ship to Alaska, Hawaii, or Puerto Rico.

  • All orders are dispatched from our US warehouses located in Los Angeles, CA; Dallas, TX; and Houston, TX.

Shipping Fees

  • We offer Free Shipping on all orders.

Shipping Times

Order Processing:

  • Please allow 1-2 business days for order processing.

Delivery:

  • Once processed, orders typically arrive within 2-5 business days. Delivery times may vary based on product availability and your location.

Delays:

  • Please note that shipping delays may occur due to circumstances beyond our control, such as natural disasters, transportation strikes, or increased holiday volume. We will notify you promptly if any delays arise.

Shipping Providers

  • We partner with trusted carriers including FedEx, UPS, and Amazon Logistics to ensure timely delivery.

  • Should you have any special shipping requirements, please contact us at support@semenerg.com.

Additional Information

  • All orders ship from our US warehouses.

  • SEMENERG is not responsible for delays caused by customs procedures, natural disasters, transportation strikes, or other unforeseen events.

  • For any questions regarding your order or inquiries about stock availability at your nearest warehouse, please reach out to us at support@semenerg.com. We are here to assist you.